As part of its commitment to providing a safe and convenient transportation experience for pilgrims, the Ministry of Hajj and Umrah has clarified the basic rights that pilgrims and Umrah performers should enjoy when using taxis during their Hajj rituals.
Ministry of Hajj and Umrah
The Ministry confirmed, via an official post on the X platform, that among the most prominent rights are:
Turn on the electronic meter from the beginning of the trip.
Calculating the fare accurately according to the approved official price list.
The ability to report any violation to ensure the preservation of rights and the integrity of the service.
Advantages of the “Makkah Fare” service
The Ministry also highlighted the advantages of the "Makkah Fare" service, which aims to improve the quality of transportation services in the holy sites, including:
Full compliance with traffic regulations.
Electronic payment service is available.
Provide clear and up-to-date vehicle information.
The Ministry affirmed that these measures are part of its ongoing efforts to improve the level of services provided to pilgrims and ensure a transportation environment that respects passengers' rights and facilitates the safe and comfortable performance of Hajj rituals.
